Listening—truly listening—doesn't just involve your ears. It involves all your senses, and it is often overlooked or underrated as a leadership skill.
What’s the first step I need to take on this journey towards this highly aspirational purpose? It all begins with trust. If you don’t focus on building trust with others, your influence will be limited to only the content or positional power you may have, and you will never experience the type of impact on others that Adaptable Leaders have where people say, “I will follow you because I trust in you and I want to be part of whatever you do.”
Taking on a transformation is hard, we all know that; in fact, according to McKinsey (and pretty much everyone else) over 70% of transformations fail. Taking on a transformation in the digital era, I would argue, is even harder. Why? Markets, companies, and information is changing so much faster, so thinking of it as one transformation every 7 to 10 years doesn’t work anymore. It is now demanded that everyone be more nimble and adaptable all the time.